With acceptance of the service requested as listed herein, in addition to any additional services occurring during the trip as described below, Client listed herein agrees to all Luxport Worldwide LLC Policy (Policy) posted on our website at http://www.luxportworldwide.com. It is the responsibility of the Client to review our Policy online and review this confirmation prior to service to ensure all information is accurate and respond within twelve (12) hours if anything requires changing or additional charges may apply in accordance with Policy. All Rates and Policy are subject to change without notice.
Luxport Worldwide LLC reserves the right to require a credit card to secure service. Luxport Worldwide LLC reserves the right to require 100% of the payment prior to service in accordance with Policy. All payments must be made in accordance with Policy or additional charges may apply.
Description of Associated Charges
Gratuity listed on reservations is a suggested gratuity and can be changed or eliminated at any time per request of the Client. Luxport Worldwide LLC recommends the industry standard gratuity of 20% of the base rate. Transportation Tax or Sales Tax is required in accordance with the state of Georgia and is $0.50 per trip. Fuel Surcharge is calculated as a percentage of the base rate at 2.5% for every $0.50 of the current average fuel price for regular gasoline. STC charge incorporates regulatory, permit and licensing fees. Express Lanes, Tolls and Parking will be charged at cost. Additional charges may be applied to include but not limited to additional wait times, additional stops, cancellations, no-shows, excessive cleanup of the vehicle and special requests in accordance with Policy.
Cancellations / No-Shows
It is the responsibility of the Client to notify Luxport Worldwide LLC by phone at 678-254-8298 of any cancellations. Cancellations must be made two (2) hours prior to the scheduled pick-up or before a vehicle has been dispatched for all Sedan and SUV One-Way Transfers and seventy-two (72) hours for all Van, Bus, Specialty Vehicle One-Way Transfers, Hourly Charters, Special Occasions, and Special Events. If Luxport Worldwide LLC is not notified of a cancellation according to these terms, the reservation is considered a Late Cancellation or No-Show respectively and the full charge will be billed including Suggested Gratuities unless otherwise requested by Client to be changed or removed,
It is the responsibility of the Client to notify Luxport Worldwide LLC by phone at 678-254-8298 of any changes to times, routing locations, passenger information and/or flight information two (2) hours prior to the scheduled pick-up or before a vehicle has been dispatched for all Sedan and SUV One-Way Transfers and seventy-two (72) hours for all Van, Bus, Specialty Vehicle One-Way Transfers, Hourly Charters, Special Occasions, and Special Events or additional charges may apply.
Wait Times / Late Policies
The chauffeur will wait up to fifteen (15) minutes after the scheduled time of Pick-Up for all One-Way Transfers and Airport Transfers to the Airport; forty-five (45) minutes for all Domestic And International Flight Arrivals after the flight arrival time at the gate according to the official flight information from the FAA or the airline; and thirty (30) minutes after the scheduled time of Pick-Up for all Private Airport, Train, And Bus Arrivals before additional fees are charged to the Client. If the Client DOES make contact during this grace period the amount of 25% of the hourly rate for the vehicle hired will be charged for each additional fifteen (15) minutes of wait time following the grace period until the Client is seated in the vehicle or the chauffeur is released by the Client. If the Client DOES NOT make contact with the chauffeur during the grace period with the exception of International Arrivals and Private Airport, Train, And Bus Arrivals, if a private flight, train or bus cannot be monitored, which the chauffeur will wait up to two (2) hours after the arrival or expected arrival, the chauffeur will be released by Luxport Worldwide LLC, the Client will be considered a No-Show and the full charge will be billed including Suggested Gratuities unless otherwise requested by Client to be changed or removed.
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